Privacy Policy — Tinkera

Tinkera (“we”, “us”, “our”) operates the website tinkera.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make an enquiry. Please read it carefully. By using the site you agree to the practices described here.

Information we collect

We may collect the following personal information:

Contact details — name and email address when you submit an enquiry or sign up for updates.
Enquiry details — the products you are interested in and any message you provide.
Usage data — pages visited, time spent, referring URL, browser type, and device type, collected automatically via Google Analytics.

We do not collect payment information. Any future transactions are handled by third-party processors subject to their own privacy policies.

How we use your information

To respond to your enquiries and provide product information.
To send you updates about Tinkera products and news if you have opted in.
To improve our website and understand how visitors use it.
To comply with legal obligations.

Sharing your information

We do not sell, trade, or rent your personal information. We may share it with:

Service providers — trusted third parties that help us operate the website and communicate with you (e.g. email delivery, analytics), who are bound by confidentiality obligations.
Legal requirements — if required by law or to protect the rights and safety of Tinkera or others.

Cookies and analytics

We use Google Analytics to understand site usage. Google Analytics sets cookies in your browser to collect anonymous usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser’s cookie settings.

Data retention

We retain your personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Enquiry and subscriber data is retained until you request removal.

Your rights

Under Australian Privacy Law (Privacy Act 1988) you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at the address below.

Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@tinkera.com.au.